FAQ

The prices for 3 kg and 12 kg LPG cylinders at Elpiji Pertamina are in line with Pertamina's official rates. We always ensure transparent and competitive pricing for our customers' satisfaction.

You can order LPG cylinder refills through our website, mobile app, or by contacting our customer service. Our staff will deliver to your location according to the agreed schedule.

Yes, Elpiji Pertamina offers home delivery service for LPG cylinders in Cilacap. Simply place your order through our platform or contact us directly.

If your LPG cylinder is damaged, contact our customer service immediately. We will replace it with a new one and ensure the replacement process is smooth and hassle-free.

There are no additional fees for delivering LPG cylinders within Cilacap. Delivery costs are included in the price of the cylinder you order.

Ensure your LPG cylinder is in good condition without damage, store it in a cool place, and avoid direct heat exposure. We also provide safe usage guidelines for our customers.